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  • Institutional
    • Organisational structure
      • Organisational chart
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        • Board of Directors
        • Advisory Board
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    • About ERS
    • Institutional policies
      • Data Protection and Privacy Policy
      • Management policy
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  • EN PT
Entidade Reguladora da Saúde
Área Privada Pesquisa ERS
Entidade Reguladora de Saúde
EN PT
Institutional
Organisational structure
About ERS
Institutional policies
Contacts
ERS Whistleblowing Channel
Organisational chart
ERS Governing Board
Data Protection and Privacy Policy
Management policy
Board of Directors
Advisory Board
Satutory Auditor
Activities
Registration and licensing
Inspections
Supervision
Sanctioning intervention
Users' rights and protection
Economic regulation
Public consultations
Advisory activity
International
Dispute resolution
Users
Users' rights and protection
Frequently Asked Questions
Forms
Complaints
Information Request
Complaints
Dispute Resolution
Access to Administrative Information
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About ERS

The Health Regulatory Authority (ERS) is an independent public body with administrative, financial, and management autonomy, and its own regulatory, supervisory, and sanctioning powers.

ERS’s mission is to regulate healthcare providers from the public, private, cooperative, and social sectors.

Its responsibilities include supervising the activities of healthcare providers, ensuring they meet legal and operational requirements, hold the proper licenses, respect patients’ rights related to access to healthcare, the provision of quality healthcare, among other rights, and operate with transparency of economic relations between the various healthcare providers, funding entities, and healthcare service users.

ERS operates under its Statutes, approved by Decree-Law No. 126/2014 of 22 August, and under Law No. 67/2013 of 28 August, which established the Framework Law on Independent Regulatory Authorities in Portugal, as subsequently amended by Law No. 12/2017 of 2 May and Law No. 71/2018 of 31 December.

 

 

 

 

Callcenter
CALL CENTER ERS

309 309 309
(Calls to national landlines)
(9 a.m - 17:30 p.m.)

Telefone
Main Phone
222 092 350
Contacto
EMAIL
geral@ers.pt
Morada
Address

Rua S. João de Brito, 621 L32
4100-455 Porto

Forms

Information Request
Complaints
Dispute Resolution
Access to Administrative Information

Institutional policies

Data Protection and Privacy Policy
Management policy

SiteMap

Whistleblowing Channel

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