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  • Institutional
    • Organisational structure
      • Organisational chart
      • ERS Governing Board
        • Board of Directors
        • Advisory Board
        • Satutory Auditor
    • About ERS
    • Institutional Policies
      • Data Protection and Privacy Policy
      • Management Policy
    • Contacts
    • ERS Whistleblowing Channel
  • Activities
    • Registration and Licensing
    • Inspections
    • Supervision
    • Sanctioning Intervention
    • Users' Rights and Protection
    • Economic regulation
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    • Advisory activity
    • International
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    • Users' Rights and Protection
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      • Dispute Resolution
      • Access to Administrative Information
    • Complaints
  • EN PT
Entidade Reguladora da Saúde
Área Privada Pesquisa ERS
Entidade Reguladora de Saúde
EN PT
Institutional
Organisational structure
About ERS
Institutional Policies
Contacts
ERS Whistleblowing Channel
Organisational chart
ERS Governing Board
Data Protection and Privacy Policy
Management Policy
Board of Directors
Advisory Board
Satutory Auditor
Activities
Registration and Licensing
Inspections
Supervision
Sanctioning Intervention
Users' Rights and Protection
Economic regulation
Public Consultations
Advisory activity
International
Dispute Resolution
Users
Users' Rights and Protection
Frequently Asked Questions
Forms
Complaints
Information Request
Complaints
Dispute Resolution
Access to Administrative Information
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Contacts

CALL CENTER ERS

from 9 am till 5:30pm
309 309 309

ERS GENERAL
geral@ers.pt
t: 222 092 350 | f: 222 092 351

 

Access to Administrative Documents
e-mail: acessoinformacao@ers.pt

 

Alternative Dispute Resolution
e-mail: mediacao@ers.pt


Apoio ao Utente
e-mail: apoioutente@ers.pt


Provider Support
e-mail: registos@ers.pt


Complaints Management System 
e-mail: reclamacoes@ers.pt

Licensing
e-mail: licenciamento@ers.pt

SINAS
horário: dias úteis, das 9h às 12h30 e 14h às 17h30
telefone: 222 092 367
e-mail: sinas@ers.pt

Data Protection Officer 
opening hours: weekdays, from 9am to 12:30pm and 2pm to 4:30pm
telephone: 222 092 350
e-mail: protecaodedados@ers.pt
Communication Office
opening hours: weekdays, from 9am to 12:30pm and 2pm to 4:30pm
telephone: 222 092 378
e-mail: comunicacao@ers.pt
Human Resources and Accounting
opening hours: weekdays, from 9am to 12:30pm and 2pm to 4:30pm
telephone: 222 092 368
e-mail: ugi@ers.pt

Board of Directors
opening hours: weekdays, from 9am to 12:30pm and 2pm to 4:30pm
telephone: 222 092 397/222 092 359
e-mail: secretariado.ca@ers.pt
Suggestion/complaint about ERS
e-mail: qualidade@ers.pt

Adress
Rua S. João de Brito, 621 L32
4100-455 Porto

Opening hours
Reception: 09h00 às 17h30  

 

Callcenter
CALL CENTER ERS

309 309 309
(Calls to national landlines)
(9 a.m - 17:30 p.m.)

Telefone
Main Phone
222 092 350
Contacto
EMAIL
geral@ers.pt
Morada
Address

Rua S. João de Brito, 621 L32
4100-455 Porto

Forms

Information Request
Complaints
Dispute Resolution
Access to Administrative Information

Institutional policies

Data Protection and Privacy Policy
Management Policy

SiteMap

Whistleblowing Channel

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